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PRIVACY STATEMENT

Introduction

HELLENiQ UPSTREAM HOLDINGS S.A., pays special attention to protect the Privacy of the Company’s website users.

The purpose of this Policy is to provide information regarding Cookies used by the Company each time you visit our website.

What are Cookies

Like most of the websites, HELLENiQ UPSTREAM HOLDINGS S.A. website utilizes Cookies in order to improve usage performance and browsing experience.

Cookies are small data files (small bit texts), that are stored on your computer or on other devices (smartphones, tablets) when you browse the website. Cookies retrieve your information whenever you visit our website (i.e. language, font size and other display preferences), and as a result, you do not have to repeatedly enter this information. In addition, some Cookies are necessary for the efficient operation of our website.

Cookies defined from the owner of the website (in this case HELLENiQ UPSTREAM HOLDINGS S.A.), are called “First Party” Cookies. On the other hand, Cookies defined from other parties are called “Third Party” Cookies.

Third Party Cookies provide features or functionalities throughout the website (i.e. website traffic). It should be noted, that the third parties who place the aforementioned Cookies, might recognize your computer when you are browsing through our website or other websites.

Cookies can either be permanent or for a single session. Permanent Cookies are stored by the browser and remain active until their expiration date or until you as a user decide to delete them. Cookies that are related to a single session expire when the connection or browser are terminated.

What kind of Cookies we use

Necessary Cookies:

these Cookies are necessary for the operation of our website; they allow the smooth navigation to the website, and the use of its services and features. If you choose to disable them, the functionality of the website may be impaired and possibly, you will not be able to have access in all contents and features.

Functional Cookies:

These Cookies enable us to create a more personalized website experience according to your preferences, such as language selection or font size. Disabling these kind of Cookies may affect the site’s performance and functionality.

Statistic cookies:

Statistic Cookies aggregate information about the behavior of your navigation on the website i.e. pages that are frequently visited error messages etc. Through these Cookies, we are able to modify the structure, navigation and content in order to become more user friendly. The statistical data collected, may record a unique ID of the user on the website. Specifically, we use these Cookies for:

  • Collecting statistic data regarding website usage
  • Counting the rate of requests
  • The interaction of visitors with our website

We may use software such as Google Analytics, in order to analyze the usage of the website, website interaction and the tracking through our website.

Google Analytics is a web service for analytics offered by Google Inc. (Google). Google Analytics use Cookies for analyzing user’s behavior. Google use aggregated statistics to provide the Company with insight regarding website usage.

If you as a user choose not to accept these Cookies, the functionality of the website will not be affected and access in its content will not be restricted. These deliver us valuable information that allow us to improve our site, its products and services.

Targeted Advertising Cookies:

These Cookies are used in our website to provide you with content that suits your interests. They are used to send targeted advertising, to limit ad tracking or to measure the effectiveness of our ads campaign. These Cookies may remember websites that you have visited, in order to determine which online marketing channels are most effective in each case.

If you as a user choose not to accept these Cookies, the functionality of the website will not be affected and access in its content will not be restricted.

Third Party Cookies:

We use certain third party Cookies that allow you to connect to social networks, perform specific plug-ins or collect anonymous statistic data for website’s usage. By using these specific features of the website, Cookies will downloaded directly to your device from service providers. The Company does not control Cookie settings from these locations. For more information regarding these Cookies and instructions of how to manage them, you can visit the sites:

https://twitter.com/privacy https://policies.google.com/privacy?hl=en

If you as a user choose not to accept these Cookies, the functionality of the website will not be affected and access in its content will not be restricted.

Using of Cookies

In the table below we provide detailed information about all Cookies that are stored in your device during your visit/browsing to our website. By visiting and using this website, you consent and accept the use/storage of Cookies on your devise for the purposes that are listed in the table below.

Cookie Cookie Type Purpose Expiration
Cookie Cookie Type Purpose Expiration
CookieConsent HTTP Stores the user's cookie consent state for the current domain 1 year
UUID HTTP Store's the user's session ID Session
_ga HTTP Used by Google Analytics to register a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years
_gat HTTP Used by Google Analytics to throttle request rate Session
_gid HTTP Used by Google Analytics to register a unique ID that is used to generate statistical data on how the visitor uses the website. Session
collect Pixel Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels. Session

Disable Cookies

You can disable Cookies by changing the relevant settings in your browser. Note that the site may not operate correctly if all cookies are disabled.

Choose your browser and click the appropriate link to get further information on how to disable and delete Cookies:

Google: https://support.google.com/accounts/answer/61416?hl=en

Mozilla: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

Microsoft: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete- manage-cookies#ie=ie-11

Opera: https://www.opera.com/help/tutorials/security/privacy/

Safari: https://support.apple.com/kb/PH21411?viewlocale=en_US&locale=en_US

For other browsers that are not in the list, please contact the program provider or alternatively check the help function of the browser.

Information about Cookies

For more information about Cookies, how to use them as well as how they apply to the use of your personal information, please visit www.aboutcookies.org.

Other information that we collect

IP address is a unique number used by devices to identify and consult each other on a computer network using the Internet Protocol Standard. The IP address is a number that is assigned to your device (PC, tablet, smartphone) each time you access the internet to communicate with other devices. The IP address can also be recognized by your internet provider.

During your visit, the website records the IP for security reasons and for preventing malicious actions. In addition, IP addresses are collected in order to analyze the website’s performance and optimize it by offering a more user-friendly and functional experience to you.

This information is necessary for the proper operation of the website and the user cannot deactivate them.